What is myHillcrest?
myHillcrest is an exciting and new way to register for events, check church calendars, find groups to join and update your contact information all online twenty four hours a day, seven days a week. In the future you will be able to give online using electronic checks, monitor your giving account and obtain year end giving statements.
How do I access myHillcrest?
myHillcrest is an internet based system that uses a secure logon and password for access. If you have registered for an event online already and have a logon and password, you can login by clicking here.
How do I get a logon and a password?
It’s easy. Just click here, then click on the next link to “Need a login” and enter your email address and first and last name.
myHillcrest will first verify that you are in the church data base and then send you an email with a username and a startup password. Use the username and password to log in and create a permanent password; you may find it easier to copy and paste the password from the email. You must enter the login and password EXACTLY as it appeared in the email. Once you have a login you can use my.hillcrestbc.org at any time day or night.
If you encounter problems, we may not have your correct email in the church database, so please email the church office at [email protected] to update your email address so that you can log in.
How does myHillcrest protect my security?
Users must sign in with a valid logon and password. When signing in for the first time, you must enter first name, last name and email address. This information must match your information in the church database. The member is then sent an email with their logon id and unique password. This keeps people from being able to sign in as someone else because the email goes to the member in the database not the person attempting to sign in.
All transactions on myHillcrest are encrypted between the users and myHillcrest. Firewalls and intrusion detection software block unauthorized access.
I am not a member but have registered for events in the past and I’ve forgotten my password and/or user name. How do I login?
There are a couple of ways. One is to click Forgot your Password or user name on the login screen.
The second way is to email the church office at [email protected] to update your email address so that you can log in. Or, if you prefer, you may call the church office at (972) 291-3521.
Who can see information on myHillcrest?
Only the registered user has access to their information and it requires a login and password for access. Secondly, you can control what directory information is displayed to members in myHillcrest. Under your Account Settings, you can adjust your Personal Preferences for Family and/or Individual information.
What if I lose or forget my password?
That’s not an uncommon thing to happen. Click Forgot your Password or user name on the login screen.
Can I reset my password?
Certainly. Once you have logged in, go to “My Personal Preferences” page and choose “Change My Password”. Password changes are immediate.
What if I have more questions about myHillcrest?
You can email the church office at [email protected]. If you prefer, you may call the church office at (972) 291-3521.
Now that I am logged in how can I find the events or classes I can register for?
You can find available events and classes by clicking on Available Reservations on the Home screen.